Privacy Policy – Riggzy Kitchens

1. Who We Are

Riggzy Complete Kitchen Solutions Limited is a company registered in the United Kingdom. If you have questions about this policy or your data, contact us at: zoe@riggzykitchens.co.uk, 241-243 Seaside, Eastbourne, East Sussex BN22 7NT

2. What Data We Collect

We may collect and process the following personal data:

  • Contact Form & Consultation Booking: name, email address, phone number, and any message you submit
  • Website Usage Data: your IP address, browser type, device info, and browsing behaviour through cookies and analytics tools

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries
  • Manage bookings and communicate with you
  • Improve site functionality and user experience
  • Comply with regulatory requirements

We do not use your data for profiling or automated decision-making.

4. Cookies and Tracking Technologies

We use cookies for essential site functionality and to understand visitor interactions.

You can control cookie settings via your browser preferences.

5. Data Sharing and Third Parties

We do not sell your personal data. Your data may be shared with:

  • Service providers supporting our site and booking system
  • Regulatory authorities if legally required

All third-party processors are contractually bound to protect your information.

6. Data Retention

We retain your personal data only as long as necessary:

  • Enquiry data: typically 12 months
  • Booking and customer records: up to 7 years for legal/accounting purposes

7. Your Rights

Under the UK GDPR, you have rights to:

  • Access your data
  • Rectify inaccurate or incomplete data
  • Erase data (in certain circumstances)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us at the address above.

8. Security Measures

We take appropriate technical and organisational measures to safeguard your personal data, including SSL encryption and restricted access.

Last updated: 01/07/2025